đŸ€ Client experience

Submit your ideas to offer our customers the best experience

Help us create an unforgettable customer experience

In a context of digitalization and evolution of our clients' and consumers' buying patterns, the experience we offer to our customers has become increasingly key to support our ability to strengthen their loyalty, boost our growth and profitability consequently.
 
These meaningful changes invite us to rethink the role we play, both collectively and individually, in the evolution of their perception at each stage of their journey and on all our main channels.
 
We are convinced that your ideas and creativity can change the game! Don't wait any longer to make your voice heard and let us know how to provide our customers a greater experience and ultimately increase their loyalty. You can submit your idea or interact with those of your colleagues in a few clicks!

Categories

Maximize the perceived value of our services to our prospects

How can we better help our prospects find the product that will best meet their needs?
 
How do we stand out from the competition
 
How to create an initial emotional bond with our brand?

Reinvent and facilitate the buying experience

How can we make the shopping experience more fluid and pleasant?
 
How can we make the experience at our points of sale unforgettable?

Strengthen our customer loyalty

How do we stay connected with our customers after their purchase?
 
How do we create a community of engaged customers and brand ambassadors?

Other

Does your idea meet the problem statement but does not fit into the existing categories? You can submit it in this section!

 

How can I submit an idea?

Submit your idea very easily:
 
1. Click on the participate button
2. Create your profile
3. Answer to a few questions to describe your idea
 
That is all it takes! 
 
 
 

We value your opinion

You can check out your colleagues' ideas for inspiration or simply give your opinion.
 
Like the most promising ideas to put them forward. Add comments to enrich and improve them and earn points to move to the top of the leaderboard.
 
The most popular ideas will be presented to the steering committee which will decide on their future implementation!